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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Keen

Amanda Keen

September 20, 2024

5  out of  5
rating by Amanda Keen
"I had the pleasure of speaking with Kaitlyn who was VERY kind & VERY helpful! She was extremly patient with me & took the time to explain everything. I had absolutely no idea what i was doing. She was able to get me set up with a new policy under 20 minutes with detailed explanations! Such a great experience! I'm beyond happy! Thank you so much!"
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Eric Powell

June 10, 2024

5  out of  5
rating by Eric Powell
"Definitely the best service I think I’ve ever had from an insurance rep. This girl took my questions seriously, researched them, and called me back in a crazy timely manner. I’m honestly shocked I’m leaving a review on insurance, but I wish that kind of service would be common through other industries as well lol thanks so much Kaitlyn. You the bomb"
We responded:
"Thank you, Eric for the review. I am always thrilled when I learn that my team is giving great service. Kaitlyn strives to make our customers happy and it's great when someone notices. We appreciate you! "
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Jennifer P

March 19, 2024

5  out of  5
rating by Jennifer P
"I've been working with Tiffany at this office. I'm always calling with a thousand questions & she is so patient and knowledgeable. She was out of the office & even her colleagues were helpful and nice. The whole staff is A+ customer service. I recommend them to all my friends & family. You guys deserve 10 stars 🌟"
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Dawnya Tran

March 16, 2024

5  out of  5
rating by Dawnya Tran
"I was in the market for new insurance specifically to lower my rates. I submitted a request for a quote online and very quickly afterwards I was contacted by Tiffany. She gathered some information and within minutes I received a quote. During the process I had additional inquiries which were answered immediately. I was slow to respond to emails but Tiffany remained patient and very understanding. I never felt pressured, I only felt valued. Ultimately I ended up getting insurance through Tiffany, not only because the rates were much lower, but also because I received superior customer service."
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Nora Viljoen

February 29, 2024

5  out of  5
rating by Nora Viljoen
"Extremely happy with experience at State Farm. I worked with agent, Kaitlyn Roman. She was persistent, but never bothersome, and extremely detailed with my questions. She was patient, energetic, and overall a pleasure to work with! I will absolutely recommend people. I worked with Progressive since 2009, but this policy was identical and almost half the price. I am so appreciative of Kaitlyn's assistance!"
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Alan McGraw

February 11, 2024

5  out of  5
rating by Alan McGraw
"In my search for auto insurance I called at least 6-8 companies and Kaitlyn with State Farm was by far the most pleasant and informative person that I spoke with. You could feel her joyful mindset through her voice. After speaking with Kaitlyn for a few moments I knew I was with the right company :) I felt she was a straight-shooter with the info she was giving and her confidence was apparent from the get go. Glad I made the choice I did and would recommend anyone looking for an insurance quote to call Kaitlyn. God Bless"
We responded:
"Thank you Alan for the glowing review. I really appreciate when someone catches my team doing something right! :) We appreciate you!"
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Kimberly Nagulpelli

August 13, 2023

5  out of  5
rating by Kimberly Nagulpelli
"Friendly, competitive prices."
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Tripi Anthony

July 21, 2022

5  out of  5
rating by Tripi Anthony
"Always on top of everything .polite service"
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Ron Alberts

June 25, 2022

5  out of  5
rating by Ron Alberts
"Great insurance agents. Always helpful. Highly recommend them."
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Addi Smith

June 18, 2022

5  out of  5
rating by Addi Smith
"Very professional!"
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Valerie Mims

August 5, 2021

5  out of  5
rating by Valerie Mims
"I spoke with Julie. She was incredibly kind and helpful!"
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Paul Sorice

May 8, 2021

5  out of  5
rating by Paul Sorice
"Very happy with their service."
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Dodie Gardner

February 25, 2021

5  out of  5
rating by Dodie Gardner
"Went above and beyond was able to save us money"
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Vee

December 18, 2019

1  out of  5
rating by Vee
"I did not have a good experience here over the multitudes of times I tried to fix my policy. I was hoping to use this office for forever actually, but I was wrong. It is just snail-mail, the process of communication here. I wish you guys the best with your future endeavors but I will be bringing my business elsewhere."
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jackson harris

December 18, 2019

1  out of  5
rating by jackson harris
"Friend of mine used this insurance. Looking at the crazy policies from this location was so perplexing. Then I got the stories of the customer service here-- They charge an arm and leg!! I recommended them into a different office which they full heartedly enjoy as I've witnessed.. If you think your time is valuable then do not become a client here. I wanted to make this review to spread awareness as all the past reviews seem to be from years ago when they worked more efficiently. This location is losing their ranks in the insurance game but the employees here as I've heard are all sweet but slow, so choose an office wisely!"
Profile photo of Alisha C

Alisha C

June 22, 2018

1  out of  5
rating by Alisha C
"Office staff is horrible. They do not listen and due to this do not give you the correct information. Hire different staff if you want to stay in business."
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Edward Dean

December 29, 2015

5  out of  5
rating by Edward Dean
"I know that the insurance agency changes things a lot, but Sara stays on top of everything. It's been great doing business with here these last couple of years."